# Troubleshooting

* Check our [Telegram channel](https://t.me/faceit_cheats_cs2)[,](https://t.me/faceit_cheats_cs2) maybe the cheat is being updated.
* If a major game update has just been released, then you need to wait until we update the cheat.
* Restart your PC and try to run the cheat again.
* Turn off the antivirus, Windows Defender, and firewall.
* Install windows updates.
* Make sure that you have copied your IPv4 address correctly and pasted it into the app.jsx file.
* In rare cases, it is possible that your Windows has accumulated a lot of garbage over many years of use, and something prevents the cheat from starting. In this case, reinstalling Windows will help (or you can install another Windows on a second SSD).