# Troubleshooting * Check our [Telegram channel](https://t.me/faceit_cheats_cs2)[,](https://t.me/faceit_cheats_cs2) maybe the cheat is being updated. * If a major game update has just been released, then you need to wait until we update the cheat. * Restart your PC and try to run the cheat again. * Turn off the antivirus, Windows Defender, and firewall. * Install windows updates. * Make sure that you have copied your IPv4 address correctly and pasted it into the app.jsx file. * In rare cases, it is possible that your Windows has accumulated a lot of garbage over many years of use, and something prevents the cheat from starting. In this case, reinstalling Windows will help (or you can install another Windows on a second SSD). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.faceit-cheats.com/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.